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Bluetooth device not supported2/2/2023 ![]() ![]() ![]() ![]() Operation range can be affected by physical obstructions (walls, people, etc.), wireless interference (Wi-Fi routers, Wireless TV adapters, etc.). Please test your receiving Bluetooth device with a mobile phone to confirm its range is acceptable. The Bluetooth range also depends on BOTH the receiving and the transmitting devices. If your device is having range issues when plugged into a USB 3.0 port, a USB extension cable can help with this.Ģ) Ensure the Bluetooth receiver has a good signal Moving the adapter to the front of the computer often helps, or using a USB 2.0 extension cable to move the adapter away from the computer.Īn Intel white paper also confirmed that poorly shielded USB 3.0 ports will cause radio interference. We see complaints of short-range or cut off often because the adapter is connected to the back of a desktop computer, where there is a lot of random radio noise generated by the processor and system parts. ![]() 1) Change to another USB port or use a USB extension cable ![]()
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